> For the complete documentation index, see [llms.txt](https://dreetje-1.gitbook.io/inbox-ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://dreetje-1.gitbook.io/inbox-ai/troubleshooting.md).

# Troubleshooting

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<summary>When processing an email, not all my mail actions are performed</summary>

For some email servers adding a [Move to Archive](/inbox-ai/actions/built-in-actions/mail-actions/move-to-archive.md) / [Move to Junk](/inbox-ai/actions/built-in-actions/mail-actions/move-to-junk.md) / [Move to Trash](/inbox-ai/actions/built-in-actions/mail-actions/move-to-trash.md) will ignore / reset all of the other mail actions selected. Known issue for Office365 with the Apple Mail Extension, which cannot be fixed by Inbox AI.

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